, Karimi Njeru, Dr. Karanjah Anthony N., Dr. J. Ivivi. “Forecasting Future Customer Call Volumes: Case Study”. International Journal on Future Revolution in Computer Science & Communication Engineering 4, no. 6 (June 30, 2018): 12–16. Accessed March 20, 2026. http://www.ijfrcsce.org/index.php/ijfrcsce/article/view/1678.