E-Commerce Impacts on Logistics Chain: Customers Perspective

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Dr. K. Karthikeyan


Mobility is an indicator of development across business region. In a country like india, the role of transport is vital. It helps to maintain stable growth of economy. E-commerce is the future trend of business style. It brings many benefits individuals, business and communities. The optimized transportation techniques improves the strong economy, reduced expenditure and cost of the product, safety, moving load, accuracy in delivery, reduced traffic density and less energy intensive to link the channel members. This paper emphasizes the actions required for improving quality of service. The objective of the paper is to define the role of transportation in logistics for the reference of impacts of e-commerce further improvement. The research was supported to logistics managers to comprehend the collective views of logistics and its applications.

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