E- Help Desk

Abstract

Ehelpdesk is a system which helps in solving the complaints systematically and efficiently. The objectives are to provide a good customer service for an organization and provide responsive services on time. Moto of implementing this system is to make complaints easier to handle and monitor and can also track the status of complaints and history of complaints. Ehelpdesk is a complaint management system in which lodged complaints would be solved according to the priority also analyze the complaints and can generate reports respectively as per needs.