Research-Based on Telecommunication in Mobile Service Provider's Performance using Enhanced Naive Bayes Classifier

Main Article Content

Dharmesh Dhabliya

Abstract

In recent years, mobile service providers have rapidly expanded across all countries. Considering unpredictable development trends, mobile service providers are essential to knowledge-based service businesses. Performance may be improved by creating and disseminating new information through innovation activities based on the usage of business intelligence. This research examined the performance of mobile service providers across all countries utilizing an enhanced Naive Bayes classifier based on telecommunication. In comparison to quantitative variables, the naive Bayes performs quite well. In the beginning, data is collected and the normalization technique is used for data preprocessing. Feature extraction is carried out using “Term Frequency and Inverse Document Frequency (TF-IDF)”. “Decision Tree algorithm” is used for data analysis. Then the feature is selected using a two-stage Markov blanket algorithm. Enhanced Naïve Bayes Classifier is the proposed algorithm for telecommunication analysis and at last, the performance of the system is analyzed. This proposed algorithm is used to compare the mobile service provider's performances with existing algorithms. The proposed method measures the following metrics as Throughput, Packet loss, Packet duplication, and User quality of experience. The proposed algorithm is more effective and produces better results. 

Article Details

How to Cite
Dhabliya, D. . (2022). Research-Based on Telecommunication in Mobile Service Provider’s Performance using Enhanced Naive Bayes Classifier. International Journal on Future Revolution in Computer Science &Amp; Communication Engineering, 8(1), 15–21. https://doi.org/10.17762/ijfrcsce.v8i1.2085
Section
Articles

References

Says, S., 2019. DDOS attack detection in a telecommunication network using machine learning. Journal of Ubiquitous Computing and Communication Technologies (UCCT), 1(01), pp.33-44.

Nekmahmud, M. and Rahman, S., 2018. Measuring the competitiveness factors in telecommunication markets. In Competitiveness in emerging markets (pp. 339-372). Springer, Cham.

Bhatti, H.S., Abareshi, A. and Pittayachawan, S., 2019. Factors that Impact Customers' Loyalty for Mobile Telecommunication Products and Services in Australia. In CONF-IRM (p. 9).

Lim, K.B., Yeo, S.F., Goh, M.L. and Koh, W.M., 2018. A study on consumer switching behavior in the Telecommunication industry. Journal of Fundamental and Applied Sciences, 10(6), pp.1143-1153.

Chesula, O.W. and Kiriinya, S.N., 2018. Competitiveness in the telecommunication sector in Kenya using Porter's five forces model. International Journal of Research in Finance and Marketing (IJRFM), 8(7), pp.1-10.

Yeboah-Asiamah, E., Narteh, B. and Mahmoud, M.A., 2018. Preventing customer churn in the mobile telecommunication industry: Is mobile money usage the missing link?. Journal of African Business, 19(2), pp.174-194.

Lupo, T. and Delbari, S.A., 2018. A knowledge-based exploratory framework to study the quality of Italian mobile telecommunication services. Telecommunication Systems, 68(1), pp.129-144.

Kalem, G., Vayvay, O., Sennaroglu, B. and Tozan, H., 2021. Technology forecasting in the mobile telecommunication industry: A case study towards the 5G era. Engineering Management Journal, 33(1), pp.15-29.

Khan, N., Akram, M.U., Shah, A. and Khan, S.A., 2018, May. Calculating customer experience management index for telecommunication service using genetic algorithm-based weighted attributes. In 2018 IEEE International Conference on Innovative Research and Development (ICIRD) (pp. 1-8). IEEE.

Belwal, R. and Amireh, M., 2018. Service quality and attitudinal loyalty: Consumers’ perception of two major telecommunication companies in Oman. Arab economic and business journal, 13(2), pp.197-208.

Li, K.G. and Marikannan, B.P., 2020. Hyperparameters Tuning and Model Comparison for Telecommunication Customer Churn Predictive Models. In 3rd Global Conference on Computing & Media Technology (pp. 475-83).

Wibawa, D.W., Nasrun, M. and Setianingsih, C., 2018, December. Sentiment Analysis on User Satisfaction Level of Cellular Data Service Using the K-Nearest Neighbor (K-NN) Algorithm. In 2018 International Conference on Control, Electronics, Renewable Energy and Communications (ICCEREC) (pp. 235-240). IEEE.

Rai, S., Khandelwal, N. and Boghey, R., 2020. Analysis of customer churns prediction in the telecom sector using cart algorithm. In First International Conference on Sustainable Technologies for Computational Intelligence (pp. 457-466). Springer, Singapore.

Chory, R.N., Nasrun, M. and Setianingsih, C., 2018, November. Sentiment analysis on the user satisfaction level of mobile data services using the Support Vector Machine (SVM) algorithm. In 2018 IEEE International Conference on Internet of Things and Intelligence System (IOTAIS) (pp. 194-200). IEEE.

Pustokhina, I.V., Pustokhin, D.A., Nguyen, P.T., Elhoseny, M. and Shankar, K., 2021. Multi-objective rain optimization algorithm with WELM model for customer churn prediction in the telecommunication sector. Complex & Intelligent Systems, pp.1-13.